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FOR IMMEDIATE RELEASE Montreal, October 1, 2001..... Canadian retailers who want to turn up the volume at their e-commerce sites while turning a profit can pull up a seat and meet Robert Cajolet (pronounced CASH olay), pictured at left. Cajolet's |
(Click thumbnails to download black and white repro images) |
Cajolet is Chairman and CEO of www.camelot.ca, the online
subsidiary of Camelot-Info Inc., a Montreal-based, five
store computer-book and software chain. Under these two
camelot banners, he is true to his clicks and bricks credo:
Real web performance is spurred on by an healthy balance of
e-commerce and a myriad of well-situated points of sale,
staffed by experts. The troll-free telephone number at
camelot.ca is staffed by informed service personnel, as are
all five of Camelot-Info's retail locations: three in
Montreal and one, in Laval and one in Quebec City. Assuring
his customers easy access to expert advice and service,
whether it is over the telephone or over the counter at each
Camelot-Info store, is capital to camelot.ca's success. More
than 30% of the customers who order and pay for their books
on-line prefer to make a trip to a Camelot-Info to pick them
up. Ah! the lure of techno-camaraderie. Seemingly laid back,
Cajolet is anything but cavalier about his commitment to
assist other cyber-entrepreneurs build a better website.The
camelot.ca homepage speaks volumes about Cajolet's crusade
to disseminate the secrets of conjuring up a significant
revenue stream from your e-business. Cajolet has dedicated
his personal message space on his website to marketing
expert Ken Evoy's downloadable electronic book, Make Your
Site Sell! (MYSS). "There is nothing mystical about
building a web business, but clicks alone won't make you
rich. Pivotal to the MYSS formula is learning to make
manifest your Most Wanted Response (MWR), and thereafter, to
offer your credit card purchaser the reassurance and
security that comes with installing a state-of-the-art
secure socket layer (SSL)" is the way Cajolet
grandstands it.
Fortified by firewalls, emboldened by his five well-situated storefronts and long-converted to the Ken Evoy MYSS-ology, Cajolet has overtaken the monster in the jungle of the on-line book wars. He attributes this category dominance to harvesting and paying homage to "ye legendary marketing principles." This is a man who lives his 5 P's all right: the right product, at the right price, in the right place with the right promotion and above all, the right people. Moreover, this is a man who listens to his customer before he stocks. "There has been, over the past two years, an outcry from my advanced users market for books on Linux, hence, my willingness to sponsor the upcoming Alternative: Linux Conference from November 1-3, at the Bonaventure Hilton in Montreal. We currently stock over 180 Linux titles, and we expect that number to double every six months" Cajolet goes on. And, even though camelot.ca is the URL of choice for software programmers, designers, and other information technology wizards in Quebec since 1994, both Camelot-Info and camelot.ca list book titles to match the quests of all computer users - from novice to expert. Cajolet, who is no apprentice to swordplay, duels it out this way. "Camelot is truly a 'dot ca', that is, a one-stop, Canadian on-line computer authority." "Put yourself on the ergonomic swivel of the customer who shops from his electronic cottage (home office) or corporate cubicle" Cajolet spins. He is referring to his target market, mostly young professionals who need to keep up with fast paced changes in technology. "In this hyper competitive cyber environment, many in that particular market segment have their workload piled up so high they don't have time to find their shoes, let alone get them to a book store" is how he makes his point. camelot.ca's response to Canada's time-squeezed digerati who are value-driven but have no time to shop? Deliver a title to a Canadian customer faster and cheaper than an American competitor can. That's because camelot.ca distributes from its very own warehouse, so there are no delays at customs or added duty charges. No hidden surprises. Thus, Camelot jousts with what other large American on-line booksellers cannot: free delivery to most areas in eastern and central Canada in 24 to 48 hours. Presently, camelot.ca accounts for 5% of Camelot-Info's
total sales, and Cajolet expects that figure to rise to 20%
in the next few years. For happily ever-after, more computer
users and professionals will learn about the benefits of
turning up that most wanted volume by paying a cyber visit
to this new, Canadian, on-line legend. |
More info:Robert Cajolet |
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